Professional Background

My practice is primarily devoted to providing business development services (including mediation) to clients who seek assistance while entering new markets. Having a strong background in marketing, operations management and crisis intervention, I focus on translating business opportunities into strategic and sales solutions for my clients.

• 5+ years in business development for large and middle-sized B2B companies
• 8+ years in marketing and localization industry
• 4 years in facilitating groups, conducting trainings for corporate employees
• Court-Certified Mediator (Krakow, Poland)
• Business mediator training – Law Training Center
• Responding to crisis and Rewind Trauma Therapy – IARTT
• Conversations that change life – Academy of Exponential Coaching
• Mediation against inflation – RCC

Biography Letter

For the last 10+ years, I’ve been living and working in Krakow (Poland), but I am originally from Kharkiv (Ukraine), which helps me to focus on cross-border, cultural and business-related disputes.

I received academic training in Sociology (Media Communications and PR) and did my specializing postgraduate program in Mediation and ADR. Later, I conducted several practical trainings in business negotiations and crisis intervention. As part of my previous jobs, I know how to engage, supervise, and facilitate parties for them to reach their business goals through mutually beneficial agreements.

Additionally, in response to the increased instability and insecurity, I engage in resolving intercultural conflicts; I also work with trauma and loss through self-regulation techniques. Since the situation in the world is quite volatile, I do hope to be able to help different people and/or businesses understand each other by using every skill I have.

FIELDS OF INTEREST:

Cross-border conflicts, technology and new process implementation, collaborative conflict management, contract negotiation, real estate.

PUBLICATIONS: Core Values and Principles of Multinational Corporations

Professional Background

In 2019 I attended a two-week program on ADR in Berlin, deemed to satisfy the basic mediation training requirements for court appointment as a mediator pursuant to many American states' statutory and court rule standards. 
Since 2020 I collaborate with ADRpoint one of the largest private mediation centers in Europe registered in the ODR platform of the European Commission. Since 2020 I am a volunteer for International Academy of Dispute Resolution. In 2021 while being a Trainee Lawyer, I qualified as mediator under current italian legislation. Thanks to all the above I gained experience with different types of mediation: ODR and consumers’ rights, family mediation when minors are involved, intercultural mediation and migrants’ rights, international transactions and commercial disputes.

Biography Letter

Italian mediator, I enjoy using Italian, English and German to communicate with people from every walk of life. I have always fostered values of integrity, diversity, professionalism and worked to spread them around, while also raising awareness on the importance of people’s emotions.
I strive to create a community based on all the above-mentioned values and, as Mediation and the environment where I grew up have taught me, where the people are more empathetic towards one another.
I can help clients facing difficulties in communication; that need to overcome language barriers with other parties such as commercial partners, relatives, or the administrative system; in tense situation where legal breaches happened; when they seek rationality and calm.